1.) QUESTIONS ABOUT ORDERING:
These questions aim to assist you with the ordering process. If you have already purchased from us and are seeking information about our exchange/return policy, click here. If you are looking for sizing information upon on products, click here.
How can I track my order? How long will shipping take?
All packages will generally ship out within 1-5 days after the order is placed unless we receive a delay, back order or there is a national holiday. U.S orders are shipped via USPS and Canadian orders are shipped via Canada Post mail. Once you receive a shipping email, you are able to track your order online with a tracking link we provide to you. Orders typically take 3-5 business days to arrive once shipped as we use Priority and First Class mailing options. Information upon delays and shipping date deadlines will be posted on our social media as needed.
Where do you guys ship to and what currency is your store in?
Everything Hockey ships to the United States and Canada. Our entire store is marked as USD (American Dollars).
How much do you guys charge for shipping/handling?
Canada Orders: Up to $19.99, shipping/handling is $6.99. Between $20 and $44.99 shipping/handling is $9.99. $45 and above is $12.99.
U.S Orders: Up to $19.99, shipping/handling is $6.99. Between $20 and $44.99, shipping/handling is $8.99. $45 and above is $11.99.
What kind of payments do you accept?
Our site accepts PayPal, Visa, MasterCard, American Express and Discover Cards and some debit cards. If you receive an error while trying to use a card, it is because our site detects a security issue with the card due to recent frequent spending. In this case, we suggest you use another type of card or purchase using PayPal.
Do you ship to P.O boxes in Canada and the U.S?
Yes we do ship to P.O boxes in both these countries.
I want to receive my order quicker by expediting it, can we do that?
Unfortunately we only have one method of shipping which is regular time ground mail so the answer is no. However, if you add something about quick delivery in the shipping notes we will try to have your package prioritized to ship first when we send out orders biweekly.
Can I get free shipping on my order if I spend over a certain amount?
Free shipping codes can sometimes be found on our social media accounts! If your order surpasses the amount advertised, you qualify for free shipping. Please enter the promo code provided at the checkout. The free shipping method will either ship via USPS or Canada Post with regular shipping time. Please remember that these shipping speeds are estimates and are not guaranteed.
Can I purchase a gift card for your store?
Unfortunately at the moment we are not offering gift cards for our online store. We hope to add this feature within the near future.
Can I order custom clothing from Everything Hockey?
We do not offer custom clothing in orders of less than 30 products in one order, what you see available online is the only products we are currently offering. However, we do cater to large custom orders. If you have your own design that you would like printed on either our t-shirts or hockey lace hoodies, please check out our Custom Order page to see what we can do to help swag out your team.
2.) QUESTIONS ABOUT OUR COMPANY:
These questions aim to help you learn more about our company. If you would like to learn more about how we started and what we plan to do with our platform, you can read Our Story and Our Promise.
Have you had any professional hockey players rep your clothing?
Yes we have! As of 2020 we have had some pretty cool guys wearing our clothing such as David Pastrnak and Bo Horvat. These questions aim to help you learn more about our company. If you would like to learn more about how we started and what we plan to do with our platform, you can read Our Story and Our Promise.
Can I be an ambassador for Everything Hockey?
At the moment we are do not have an ambassador program. If we decide to create one in the future, we will post an announcement both on our website and on our social media platforms to recruit.
Does Everything Hockey hire models?
We typically recruit models once a season via our Twitter and Instagram accounts. Be on the look out for the recruitment form. Although we would to have as many people on our modelling team as possible, we accept about 5-10 applicants per seasonal recruitment.
3.) QUESTIONS ABOUT DONATIONS:
These questions aim to inform you about our commitment to giving back to the community and how you can get involved in the future. If you would like to learn more about the donations we have made for charities, click here.
What charitable donations has Everything Hockey made?
We are committed to giving back to the hockey community that has provided us with such an excellent platform to spread our love for the game of hockey. Each year we give back to many charities/initiatives! More information on our recent donations can be viewed by clicking here.
Can Everything Hockey donate prizes to an event?
We receive dozens of requests every year inquiring for donations. As much as we would love to help out every event presented to us, unfortunately we are unable to do so due to financial budgets. All inquiries can be sent to support@everythinghockey.com with information on the event and what you wish to be donated.
We would like to run a campaign with Everything Hockey, what should we do?
We are always willing to work with other organizations to create a campaign to give back. If you have an idea for a campaign that you would like to use our network for, we would be more than happy to set something up. Please contact us at sales@everythinghockey.com.
These questions aim to assist you with the ordering process. If you have already purchased from us and are seeking information about our exchange/return policy, click here. If you are looking for sizing information upon on products, click here.
How can I track my order? How long will shipping take?
All packages will generally ship out within 1-5 days after the order is placed unless we receive a delay, back order or there is a national holiday. U.S orders are shipped via USPS and Canadian orders are shipped via Canada Post mail. Once you receive a shipping email, you are able to track your order online with a tracking link we provide to you. Orders typically take 3-5 business days to arrive once shipped as we use Priority and First Class mailing options. Information upon delays and shipping date deadlines will be posted on our social media as needed.
Where do you guys ship to and what currency is your store in?
Everything Hockey ships to the United States and Canada. Our entire store is marked as USD (American Dollars).
How much do you guys charge for shipping/handling?
Canada Orders: Up to $19.99, shipping/handling is $6.99. Between $20 and $44.99 shipping/handling is $9.99. $45 and above is $12.99.
U.S Orders: Up to $19.99, shipping/handling is $6.99. Between $20 and $44.99, shipping/handling is $8.99. $45 and above is $11.99.
What kind of payments do you accept?
Our site accepts PayPal, Visa, MasterCard, American Express and Discover Cards and some debit cards. If you receive an error while trying to use a card, it is because our site detects a security issue with the card due to recent frequent spending. In this case, we suggest you use another type of card or purchase using PayPal.
Do you ship to P.O boxes in Canada and the U.S?
Yes we do ship to P.O boxes in both these countries.
I want to receive my order quicker by expediting it, can we do that?
Unfortunately we only have one method of shipping which is regular time ground mail so the answer is no. However, if you add something about quick delivery in the shipping notes we will try to have your package prioritized to ship first when we send out orders biweekly.
Can I get free shipping on my order if I spend over a certain amount?
Free shipping codes can sometimes be found on our social media accounts! If your order surpasses the amount advertised, you qualify for free shipping. Please enter the promo code provided at the checkout. The free shipping method will either ship via USPS or Canada Post with regular shipping time. Please remember that these shipping speeds are estimates and are not guaranteed.
Can I purchase a gift card for your store?
Unfortunately at the moment we are not offering gift cards for our online store. We hope to add this feature within the near future.
Can I order custom clothing from Everything Hockey?
We do not offer custom clothing in orders of less than 30 products in one order, what you see available online is the only products we are currently offering. However, we do cater to large custom orders. If you have your own design that you would like printed on either our t-shirts or hockey lace hoodies, please check out our Custom Order page to see what we can do to help swag out your team.
2.) QUESTIONS ABOUT OUR COMPANY:
These questions aim to help you learn more about our company. If you would like to learn more about how we started and what we plan to do with our platform, you can read Our Story and Our Promise.
Have you had any professional hockey players rep your clothing?
Yes we have! As of 2020 we have had some pretty cool guys wearing our clothing such as David Pastrnak and Bo Horvat. These questions aim to help you learn more about our company. If you would like to learn more about how we started and what we plan to do with our platform, you can read Our Story and Our Promise.
Can I be an ambassador for Everything Hockey?
At the moment we are do not have an ambassador program. If we decide to create one in the future, we will post an announcement both on our website and on our social media platforms to recruit.
Does Everything Hockey hire models?
We typically recruit models once a season via our Twitter and Instagram accounts. Be on the look out for the recruitment form. Although we would to have as many people on our modelling team as possible, we accept about 5-10 applicants per seasonal recruitment.
3.) QUESTIONS ABOUT DONATIONS:
These questions aim to inform you about our commitment to giving back to the community and how you can get involved in the future. If you would like to learn more about the donations we have made for charities, click here.
What charitable donations has Everything Hockey made?
We are committed to giving back to the hockey community that has provided us with such an excellent platform to spread our love for the game of hockey. Each year we give back to many charities/initiatives! More information on our recent donations can be viewed by clicking here.
Can Everything Hockey donate prizes to an event?
We receive dozens of requests every year inquiring for donations. As much as we would love to help out every event presented to us, unfortunately we are unable to do so due to financial budgets. All inquiries can be sent to support@everythinghockey.com with information on the event and what you wish to be donated.
We would like to run a campaign with Everything Hockey, what should we do?
We are always willing to work with other organizations to create a campaign to give back. If you have an idea for a campaign that you would like to use our network for, we would be more than happy to set something up. Please contact us at sales@everythinghockey.com.