What is your Return/Exchange policy?
We are confident that you will be satisfied with the product(s) you receive. However, we offer both exchanges and returns on our T-Shirts, Hockey Lace Hoodies and Toques that do not fit or that you are not 100% satisfied with! Please note, this policy does not include our Hockey Masks, Drinking Glasses or Custom Team Themed Hoodies due to the nature of the products. We do have a refund/resend policy on our Hockey Masks; if you have any issues with the mask within the first 2 weeks of receiving it, we will make it right for you.
HOLIDAY POLICY UPDATE: Return/Exchange Period Extended
Thinking about ordering your Christmas gifts early (or treating yourself to something a little extra)? No problem here! We understand that shopping online for gifts is hard and we want to make this process as easy as possible for you, especially during these crazy times. Any order legible for a return/exchange will now have until January 4th, 2021 to start the return/exchange process on their item(s). This will allow you (or the gift recipient) to have plenty of time to see whether or not the item(s) fit, or if they would like to make a return/exchange.
How It Works: Once you fill out our Return/Exchange form, you will hear back from us within 48 hours about whether or not your order is legible for an exchange. If it is, we will provide you our U.S or Canadian return address (Michigan, CO or Oshawa, ON) and will have you please ship it back to us at your own expense. Once we are notified that you have done this (we don't require tracking, just a simple heads up) we will have your order refunded immediately if you are making a return. If you are making an exchange, we will have the replacement item(s) shipped out free of charge within 1-5 business days.
Please click here to start the Return/Exchange process. If you have any questions feel free to shoot us a DM on Twitter/Instagram for instant assistance.
We are confident that you will be satisfied with the product(s) you receive. However, we offer both exchanges and returns on our T-Shirts, Hockey Lace Hoodies and Toques that do not fit or that you are not 100% satisfied with! Please note, this policy does not include our Hockey Masks, Drinking Glasses or Custom Team Themed Hoodies due to the nature of the products. We do have a refund/resend policy on our Hockey Masks; if you have any issues with the mask within the first 2 weeks of receiving it, we will make it right for you.
HOLIDAY POLICY UPDATE: Return/Exchange Period Extended
Thinking about ordering your Christmas gifts early (or treating yourself to something a little extra)? No problem here! We understand that shopping online for gifts is hard and we want to make this process as easy as possible for you, especially during these crazy times. Any order legible for a return/exchange will now have until January 4th, 2021 to start the return/exchange process on their item(s). This will allow you (or the gift recipient) to have plenty of time to see whether or not the item(s) fit, or if they would like to make a return/exchange.
How It Works: Once you fill out our Return/Exchange form, you will hear back from us within 48 hours about whether or not your order is legible for an exchange. If it is, we will provide you our U.S or Canadian return address (Michigan, CO or Oshawa, ON) and will have you please ship it back to us at your own expense. Once we are notified that you have done this (we don't require tracking, just a simple heads up) we will have your order refunded immediately if you are making a return. If you are making an exchange, we will have the replacement item(s) shipped out free of charge within 1-5 business days.
Please click here to start the Return/Exchange process. If you have any questions feel free to shoot us a DM on Twitter/Instagram for instant assistance.