What is your Return/Exchange policy?
We offer both exchanges and returns on our T-Shirts, Hockey Lace Hoodies and Toques that do not fit or that you are not 100% satisfied with! See questions below for more details.
How long do I have to start Return/Exchange process?
We must receive your email about wishing to Return/Exchange within 21 days after the package is marked as DELIVERED by USPS or Canada Post for your order to be eligible.
PLEASE NOTE THAT OUR RETURN/EXCHANGE TIME PERIOD HAS BEEN ADJUSTED FOR HOLIDAY SEASON. ORDERS PLACED BETWEEN 11/15 and 12/15 WILL HAVE UNTIL JANUARY 15TH TO RETURN/EXCHANGE.
How does the Return/Exchange process work?
Once you fill out the Return/Exchange form on our website, you will hear back from us within 24 hours about your return/exchange. At this point, we will provide our U.S or Canadian return address (Windsor, CO or Oshawa, ON) and will ask you to please ship it back to us at your own expense.
Return: Once we are notified that you have shipped the package with your original item(s), we will have your order refunded immediately. At this point you'll receive two emails from us with refund information.
Exchange: Once we are notified that you have shipped the package with your original item(s), we will have the replacement package shipped out free of charge within 1-5 business days.
Where can I start the Return/Exchange process?
Please click here to start the Return/Exchange process. If you have any questions feel free to send us a DM on Twitter/Instagram for instant assistance. You can also inquire about the return/exchange process through our socials as well.
We offer both exchanges and returns on our T-Shirts, Hockey Lace Hoodies and Toques that do not fit or that you are not 100% satisfied with! See questions below for more details.
How long do I have to start Return/Exchange process?
We must receive your email about wishing to Return/Exchange within 21 days after the package is marked as DELIVERED by USPS or Canada Post for your order to be eligible.
PLEASE NOTE THAT OUR RETURN/EXCHANGE TIME PERIOD HAS BEEN ADJUSTED FOR HOLIDAY SEASON. ORDERS PLACED BETWEEN 11/15 and 12/15 WILL HAVE UNTIL JANUARY 15TH TO RETURN/EXCHANGE.
How does the Return/Exchange process work?
Once you fill out the Return/Exchange form on our website, you will hear back from us within 24 hours about your return/exchange. At this point, we will provide our U.S or Canadian return address (Windsor, CO or Oshawa, ON) and will ask you to please ship it back to us at your own expense.
Return: Once we are notified that you have shipped the package with your original item(s), we will have your order refunded immediately. At this point you'll receive two emails from us with refund information.
Exchange: Once we are notified that you have shipped the package with your original item(s), we will have the replacement package shipped out free of charge within 1-5 business days.
Where can I start the Return/Exchange process?
Please click here to start the Return/Exchange process. If you have any questions feel free to send us a DM on Twitter/Instagram for instant assistance. You can also inquire about the return/exchange process through our socials as well.